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Terms of Service

1. Introduction

These Terms of Service govern your use of Vondertech Software Solutions' AI automation services ("Services"), accessible at vondertech.com.

2. Service Description

We provide workflow automation and custom software development services, including:

  • Custom workflow automation solutions
  • Product development and validation
  • Technical consulting and architecture
  • Full-stack development services
  • Business process optimization

3. Use of Services

3.1 Account Terms

By using our Services, you agree to:

  • Provide accurate information about you and your company
  • Maintain the security of your account
  • Use the Services only for lawful purposes
  • Not share account access with unauthorized users
  • Not attempt to circumvent any service limitations

3.2 Service Terms

  • Services are provided on a project or retainer basis
  • Payment terms are agreed upon per project
  • We reserve the right to adjust pricing with notice

3.3 Usage Guidelines

You agree to:

  • Provide accurate project requirements
  • Respect confidentiality agreements
  • Not use the Services for unlawful purposes
  • Not misrepresent your business needs

4. Data and Privacy

4.1 Data Usage

  • We collect and process data as outlined in our Privacy Policy
  • You retain ownership of your company data and communications
  • We may use anonymized data for service improvement

4.2 Confidentiality

  • We maintain strict confidentiality of your project information
  • We do not share your business data with third parties
  • Both parties agree to respect mutual confidentiality

5. Intellectual Property

5.1 Our Rights

We retain all rights to:

  • Our development methodologies and frameworks
  • Custom code we develop (unless otherwise agreed)
  • Our proprietary tools and processes
  • Our brand and marketing materials

5.2 Your Content

You retain rights to:

  • Your business information
  • Your project specifications
  • Your proprietary data
  • Content you provide to us

6. Payment Terms

6.1 Billing

  • Payment terms are defined per project agreement
  • Prices are subject to change with notice
  • We process payments through secure third-party providers

6.2 Refunds

  • Refund policies are defined per project agreement
  • Work already completed is non-refundable
  • Refund requests must be submitted to hello@vondertech.com

7. Limitations of Liability

  • Our Services are provided "as is"
  • We make no guarantees about specific business outcomes
  • We are not responsible for business decisions based on our services
  • We maintain reasonable uptime but don't guarantee constant availability

8. Term and Termination

  • You may cancel your account at any time
  • We may terminate accounts for Terms violations
  • Outstanding payments remain due upon termination
  • Some obligations survive termination (e.g., confidentiality)

9. Changes to Terms

We may modify these terms at any time. Continued use of our Services constitutes acceptance of modified terms. We will notify users of significant changes via email.

10. Contact

Questions about these terms? Contact us at hello@vondertech.com.

Last updated: February 17, 2025